Terms of Service

Please read these terms carefully before using Kosh.

Last Updated: April 3, 2026

By creating an account or using Kosh, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

1. Acceptance of Terms

By accessing or using Kosh ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all visitors, users, and others who access or use the Service. We may update these terms from time to time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Kosh provides a custom domain email service that allows users to set up and manage email addresses using their own domain names. The Service includes email hosting, domain management tools, user administration, and related features. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service for any unlawful purpose or in violation of these Terms. Prohibited activities include but are not limited to: sending spam or unsolicited bulk email, distributing malware or viruses, impersonating any person or entity, engaging in phishing or fraudulent activities, violating any applicable laws or regulations, or attempting to gain unauthorized access to the Service or its related systems.

5. Domain Ownership

You represent and warrant that you have the legal right to use any domain name you register with the Service. Kosh is not responsible for resolving domain ownership disputes. You must verify ownership of your domain through our DNS verification process before it can be used with the Service. Failure to maintain valid domain ownership may result in service interruption.

6. Email Content & Storage

You retain ownership of all content sent, received, and stored through the Service. Kosh does not claim ownership of your email content. However, you grant us a limited license to process, store, and transmit your content solely for the purpose of providing the Service. We implement industry-standard encryption and security measures to protect your data.

7. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to the Service. Scheduled maintenance, system updates, and unforeseen circumstances may cause temporary service interruptions. We will make reasonable efforts to notify users in advance of planned downtime. The Service is provided on an "as is" and "as available" basis.

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Kosh and is protected by international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent. You may not copy, modify, distribute, or create derivative works based on the Service.

9. Account Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties. Upon termination, your right to use the Service will immediately cease. You may export your data before termination where technically feasible.

10. Limitation of Liability

To the fullest extent permitted by law, Kosh shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim arising under these Terms shall not exceed the amount you have paid us in the twelve months preceding the claim.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts located in India. By using the Service, you consent to the jurisdiction of such courts.

13. Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact page or email us at support@kosh.email. We will respond to your inquiry as soon as reasonably possible.

Have Questions?

If you have any questions about these terms, feel free to reach out to our team.

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